Privacy Policy
Last updated: January 2026
1. Introduction
Lisssen And Co. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or engage our services.
2. Data Controller
Lisssen And Co.
VAT Number: 1755557/M
Location: Tunisia
Contact: hello@lisssen.com
3. Information We Collect
3.1 Information You Provide
We may collect information you voluntarily provide, including:
- Name and contact information (email, phone number)
- Company name and job title
- Information provided in correspondence with us
- Project details and requirements
3.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and device information
- Browser type and operating system
- Pages visited and time spent on our website
- Referring website addresses
4. How We Use Your Information
We use the collected information to:
- Respond to your inquiries and provide services
- Communicate with you about our services
- Improve our website and services
- Comply with legal obligations
- Protect our rights and prevent fraud
5. Legal Basis for Processing
We process your personal data based on:
- Consent: When you voluntarily provide information
- Contract: When necessary to perform services you've requested
- Legitimate interest: For business operations and improvement
- Legal obligation: When required by law
6. Data Sharing
We do not sell your personal information. We may share your data with:
- Service providers who assist our operations (under strict confidentiality)
- Legal authorities when required by law
- Professional advisors (accountants, lawyers) as necessary
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. Client engagement records are typically retained for 7 years after the end of the engagement.
8. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your data (subject to legal requirements)
- Restriction: Request limitation of data processing
- Portability: Request transfer of your data
- Objection: Object to certain processing activities
To exercise these rights, please contact us at hello@lisssen.com.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure.
10. Cookies
Our website may use essential cookies to ensure proper functionality. We do not use tracking cookies or third-party advertising cookies. By using our website, you consent to the use of essential cookies.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
12. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
13. International Transfers
Your information may be transferred to and processed in countries other than Tunisia. We ensure appropriate safeguards are in place for such transfers.
14. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
15. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at hello@lisssen.com.